Case Manager – Twin Cities

Job description

The TFG Case Manager – Twin Cities provides case management and oversight of the child welfare work of TFG. This includes oversight of all volunteer family advocates working with at-risk families and their vulnerable children, as well as relational activities for bio parents.

Case Managers

  • Ensure that families in need are assessed and evaluated for the appropriateness of TFG service delivery.
  • Ensure that support is provided to families requesting assistance in an effort to reduce stress and provide support to parents and children in need.
  • Oversees the immediate and ongoing service delivery process as well as build and maintain strong relationships with volunteers.


  • The TFG Case Manager – Twin Cities position is 30 hours per week (with potential to grow into full time) working from our office at 845 Summit Ave St Paul with some work out in the field
  • Periodic availability in evenings or weekends as needed

Education and Experience (preferred)

  • Holds a Bachelor’s degree in human services or other similar fields of work
  • Experience with foster care, adoption, or other programs with vulnerable at-risk children and/or adults
  • Experience with individuals who may have mental health needs
  • Must have reliable transportation and a valid driver’s license

Qualities of the Ideal Candidate

  • Self-motivated and able to work independently
  • Competent in trauma and domestic violence evaluation
  • Strong assessment and interviewing skills
  • Problem solving and decision-making skills
  • Excellent time management skills
  • Flexible
  • Outstanding interpersonal communication skills
  • Strong organizational skills and writing/documentation skills
  • Compassionate and nurturing personality balanced with assertiveness when needed
  • Capability to handle conflict resolution in a professional manner
  • Aptitude to respond to crisis situations with a calm and supportive demeanor
  • Competent in working with diverse populations
  • Knowledge of community resources preferred
  • Ability to collaborate well within a team structure

Intake & Referral Duties

  • Work with care coordinator to ensure intake calls from parents in crisis are answered promptly
  • Schedule and Complete Intakes of prospective participants
  • Facilitate hosting arrangements


  • Hourly rate based on experience
  • Mileage reimbursed at the federal mileage rate
  • After first 90 days, PTO accrued based on hours worked

Case Management Duties

  • Maintain communication with all members of care team during hosting
      • Host family
      • Placing parent
      • Family advocate
  • Meet with placing parent to assess progress towards stated goals for care
  • Coordinate with and make referrals to other agencies & service providers as needed (children’s mental health, ARMHS, therapists, etc.)
  • Submit child protection reports or communicates law enforcement concerns as required
  • Document hostings and make notes in TFG system as needed
  • Debrief with Host Families following each hosting
  • Initiate follow up contact with participant; assesses goal achievement and next steps; document

Relational Activity Responsibilities

  • Help coordinate relational ministry to participants utilizing volunteer network
      • Moms lunches
      • Other special events

Professional & Organizational Development

  • Travel throughout Twin Cities metro
  • Regular TFG staff meetings/Case Management meetings
  • Ongoing training in poverty/trauma/leadership development

Training and Promotion Duties

  • Attend local TFG trainings or events for volunteers or placing families to ensure ongoing relationships
  • Contribute articles or information to monthly newsletter
  • Make presentations to referral agencies or organizations as needed
  • Coordinate with prospective and existing partner organizations as needed


  • Case Manager – Twin Cities will be reimbursed at the federal mileage rate for all documented mileage
  • Hourly or Salaried based on experience


Please email your cover letter & resume to

Please no agencies, walk-ins or phone calls.

Thank you for your interest in working at Together for Good.

About Together for Good

Together for Good creates pathways for the local church to come alongside vulnerable families in Christ-centered ministry. It is our joy to equip local churches to journey together with isolated mothers and vulnerable children by offering voluntary hosting of the children during crises such as homelessness, medical crisis, unemployment, and mental health struggles. We believe in the power of relationship and that no family should ever walk alone. This innovative model has become a new path to keep families together and help them thrive.