Case Manager – Twin Cities

Job description

The Together for Good Case Manager – Twin Cities will join with professional staff and volunteers to provide support for parents when facing a crisis or chronic stress situations to provide safe places for children to receive care while the parent stabilizes. In this role, the Case Manager will interview recipients, facilitate intakes, assess and determine needs, link families to supportive resources, engage volunteers and collaborate with agencies and community partners.

Case Manager – Twin Cities Primary Responsibilities

  • Ensure that families in need are assessed and evaluated for the appropriateness of TFG services
  • Schedule regular check-ins and visits with families and volunteers
  • Communicate with Care Coordinators as needed
  • Determine and execute service plans
  • Foster and guide ongoing relationships between families and volunteers
  • Coordinate, refer and/or collaborate with team, volunteers, agencies and providers
  • Complete forms and maintain reporting and documentation in CRM database
  • Encourage and coach setting goals with parents
  • Debrief with families and volunteers following each service
  • Encourage skills building and family stabilization
  • Submit CPS reports as needed
  • Provide backup for the Care Coordinator as needed
  • Attend weekly TFG Staff meetings
  • Attend TFG trainings and professional development opportunities
  • Report to Program Director for oversight, case consult and continuity of programming

Minimum Education and Experience

  • Holds a Bachelor’s degree in social work, psychology, sociology or human services related field
  • Skilled in the process of identifying and assessing a wide range of recipient needs
  • Knowledgeable about local community resources and how to use those resources for the benefit of the recipient
  • Experience working in and partnering with diverse communities, multiple ethnicities and cultural
  • Experience with foster care, adoption or family social services
  • Experience supporting individuals with mental health and addictions
  • Without a bachelor’s degree must meet one of the following requirements:
    • Associates degree with 2 or more years of experience working, volunteering or serving in a role supporting at-risk populations
    • 4 or more years combined specialized training and work experience consisting of community involvement, volunteering or serving in a role supporting at-risk populations

Qualities of the Ideal Candidate

  • Be passionate about TFG’s Christian mission and living out their faith in the workplace.
  • Able to articulate personal Christian faith history with current involvement in a local Christian Church
  • Strong preference for culturally competent candidates with history of serving diverse populations
  • Competent in trauma-informed care
  • Bilingual abilities highly desirable
  • Management and advocacy skills
  • Knowledge of community resources
  • Aptitude to respond professionally and navigate crisis situations
  • Strong knowledge of safety planning and researched-based assessment tools

Travel and Work Schedule

  • Available for in-office and remote hours
  • Occasional availability needed for evenings and weekends
  • Must be willing to travel throughout the metro


  • Hourly rate based on experience
  • Mileage reimbursed at the federal mileage rate
  • PTO accrued based on hours worked

Please email your cover letter & resume to

Please no agencies, walk-ins or phone calls.

Thank you for your interest in working at Together for Good.

About Together for Good

Together for Good creates pathways for the local church to come alongside vulnerable families in Christ-centered ministry. It is our joy to equip local churches to journey together with isolated mothers and vulnerable children by offering voluntary hosting of the children during crises such as homelessness, medical crisis, unemployment, and mental health struggles. We believe in the power of relationship and that no family should ever walk alone. This innovative model has become a new path to keep families together and help them thrive.